The Highbanks team is a dedicated group of professionals, mentors, and advocates who share a deep commitment to empowering young mothers and their children. Guided by compassion, cultural awareness, and trauma-informed care, we work together to create a safe, supportive environment where families can heal, learn, and thrive. Every member of our team plays a vital role in helping our residents build strong foundations for their futures.
Meet our CEO, Shannon Johansen
I am a Cree Metis Woman originating from the Red River Settlement in Manitoba and part of treaty one territory and a humbled guest of treaty 7 lands. I am the daughter of Douglas Hill and late Geraldine. I am the oldest daughter of four and the proud wife to Cory Johansen. I have two beautiful daughters Katrina 25 years and a registered nurse, and Emily 22 years and a Journeyman hairdresser.
My Blackfoot name was lovingly gifted to me by Elder Ruth Scalplock from Siksika Nation and is one that encompasses who I am in service to the clients I have had the privilege of working with this past decade. I guide my personal and professional life by journeying through community and guiding my conduct with the wisdom to show humility, the courage to be honest, showing love and respect with bravery, and truth in knowing all these teachings, and embracing them as the guiding principles in my life.
My professional career has had many intersections that have led me to be the leader I am today and has been honored in receiving the Queens Platinum Jubilee Medal recognizing my leadership and work in Indigenous services.
The most rewarding work I have experience in, is serving at Highbanks Society over the last several years. Starting as a Family Support Worker I’ve helped to create the growth and programming strategies to serve our youth and children. I have my own experience of homelessness, twice in my lifetime, once in my youth, and again as an adult with my husband and children. I have had to learn to ask for help, accept my healing journey, and work hard to stop the intergenerational cycles my family has experienced. My healing journey allows me to serve vulnerable people empathetically and with an understanding that encourages them to take their own footsteps within their path.
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Shannon J.
CEO
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Todd S.
Finance Manager
We’re hiring!
Office Administrator
The role of the Office Administrator demonstrates as a highly collaborative staff member passionate about serving vulnerable youth and children. The successful candidate must be able to work in a team environment and manage the office needs of a small, dynamic, and growing charitable organization. Familiarity with the homeless sector of service provision and related services and programs is a benefit.
You will be a key player in the day-to-day program in a small charitable organization and responsible for overseeing administrative services, bookkeeping support to Finance Manager, and provide assistance to the Chief Executive Office. Competent understanding of administrative applications is a necessity and a skillset that includes attention to detail, and the ability to change tasks and work in a fast-paced environment.
This role is a critical first point of access for stakeholders and the community at large meaning the Office Administrator holds great responsibility in demonstrating professionalism, responsiveness, and compassion. The ideal candidate for this role should possess exceptional organization skills, attention to detail, and the ability to work in a busy environment with competing priorities. They should be self-motivated, trustworthy, and can multi-task effectively.
Program Director
We are seeking a dynamic and compassionate Program Director with a strong background in serving vulnerable populations particularly youth and children through case management and community development to join our leadership team. This role is essential in overseeing the delivery of frontline services, managing a skilled team, and ensuring the ongoing development of impactful programming that aligns with our mission.
The ideal candidate is trauma-informed, team-oriented, and deeply committed to supporting young mothers and their children. You will work closely with the CEO, interact with the Board of Directors, and contribute to the strategic and operational growth of the organization.
The role of the Program Director is to research, develop, facilitate, and measure outcomes of all aspects of the Highbanks Curriculum module which exists to guide the academic, personal & social growth of our young families. This role is also responsible for the creation, implementation, and ongoing development of the facilitation of Highbanks outcomes measurement. This role works in conjunction with CEO in establishing best practices, coaching team members in understanding workflow, case management responsibilities and duties, and ensures that follow through of goals of family support, community development, and children’s program are accomplished. This role has a cooperative partnership with the administration team to ensure that all client services are guided and modeled around trauma informed care principles.
